Key facts (read this first)
• Cooling‑off: You can change your mind within 14 days of our confirmation email. If you ask us to start early (e.g., give you access to digital content or pre‑workshops) during those 14 days, you’ll lose the right to cancel for that part once access starts.
• After 14 days: No refunds. You can transfer to a later date or send a replacement delegate (see below).
• Non‑attendance: If you don’t turn up or don’t use the service, it’s treated as used and non‑refundable.
• Instalments: Miss a payment and we may suspend access until you’re up‑to‑date. • Rescheduling by us: If we move dates or venue, we’ll offer you a new date or credit. • No financial or legal advice: Training only. You remain responsible for your decisions. • Liability cap: We’re only responsible up to the fees you paid. We don’t cover indirect losses (e.g., travel, hotels).
1) Who we are
“We”, “us”, “our” means Henry Davis, trading as Henry Davis Property (a sole trader). Contact: [email protected]
Age: You must be 18+ to book.
2) What you’re buying
A place on our in‑person training (e.g., 2‑day Portfolio Building Intensive) plus any live online sessions and digital materials we include. We may reasonably update content, timings, speakers and included items to keep the training current.
3) When the contract starts
Your booking is accepted when we send a confirmation email (after successful payment or deposit). Access to digital content or pre‑event sessions may be given before the in‑person date at our discretion.
4) Prices, taxes & invoices
Prices are shown inclusive of VAT where applicable. If we discover a pricing error, we’ll contact you to reconfirm at the correct price or cancel and refund.
We’ll email you an invoice if required and email confirmation of payment. If you need different billing details, please let us know.
5) Payments, deposits & instalments
• Pay in full at checkout or choose an instalment plan if agreed with us. • Deposit option (if offered): a non‑refundable deposit secures your seat; the balance is due by the stated date. If you miss the balance date, we may offer a deferral to a later intake or cancel your place and retain the deposit.
• Instalments: You authorise scheduled payments. If a payment fails, we’ll email you; if not fixed within 7 days, we may suspend access to materials and sessions until paid.
6) Your 14‑day cooling‑off right (distance purchases)
• If you buy as a consumer, you may cancel within 14 days of our confirmation email. Email [email protected] using subject “Cancel training – [Your Name]”. • If we’ve already provided any part of the service in that 14‑day period at your request (e.g., pre‑event call, online workshop), we may deduct a fair amount for what you’ve received.
• Digital content: if you ask us to give you access during the 14‑day period, you agree that your 14‑day right to cancel ends for that digital content once access starts. • We’ll remove access to materials and groups and refund within 14 days of your notice (less any fair deductions). You must return any physical materials unopened in good condition within 7 days.
7) After the 14‑day period
• No refunds after the 14 days, including deposits, part‑payments and instalments. • You can transfer your place to the next available date once at no charge if you email us at least 48 hours before the in‑person start.
• You can send a replacement delegate (like‑for‑like experience) at no charge if you email us at least 48 hours before the in‑person start. You remain responsible for the fees. • If you don’t attend or don’t use the service, it’s not refundable.
8) Changes or cancellation by us
• We may change dates, venue, trainers or format for legitimate reasons (e.g., illness, venue issues) and will give you reasonable notice.
• If we cancel or reschedule, we’ll offer: a) a new date, or b) a credit you can use within 12 months. If neither suits, we’ll refund fees paid for the affected service. Travel/accommodation costs aren’t covered.
9) Behaviour & venue rules
Act respectfully towards delegates, trainers and venue staff. Follow all health, safety and venue rules. We may remove anyone who is disruptive, abusive or breaking rules—no refund in that case.
10) Access to materials & communities
• Access is personal to you. Don’t share logins or materials. Don’t copy, resell or distribute any content.
• We may reasonably limit, suspend or withdraw access if needed (e.g., misuse, non‑payment).
11) Intellectual property
All training content and materials remain our IP (or our licensors’). You get a personal, non‑transferable licence to use them for your own learning. You must not reproduce or share them publicly or commercially.
12) Filming, photos & recording
We may record sessions and take photos. Tell us before we start if you don’t want to be visible, and we’ll try to accommodate. We may use recordings and photos for delivery and marketing. You must not record without our written permission.
13) Training only – not advice
Our content is for education and information only. We do not provide financial, investment, tax, legal, or regulated advice. Your decisions and outcomes are your own. Always do your own due diligence and seek professional advice.
14) Results not guaranteed & risks
Property deals carry risk. Real examples are illustrations of what’s possible, not guarantees.
15) Liability
• Our total liability to you is limited to the fees you paid for the service in question. • We’re not liable for indirect or consequential loss (e.g., loss of profit, income, opportunity, travel or accommodation costs, data loss).
• Nothing limits liability for death/personal injury caused by negligence or for fraud.
16) Force majeure
Neither of us is responsible for delays or failure caused by events outside our reasonable control (e.g., extreme weather, strikes, illness, government restrictions). We’ll work with you to rearrange.
17) Complaints
Email [email protected] and we’ll aim to respond within 5 working days. If we can’t resolve quickly, we’ll propose a fair route to resolution.
18) Personal data & marketing
Data controller: Henry Davis (trading as Henry Davis Property).
We’ll handle your data in line with our Privacy Notice. See website for details. You can unsubscribe from our marketing anytime.
19) Who can use your place
Bookings are for individuals. You can’t sell or give away your place except via the transfer option above. Businesses buying places for teams should contact us for a group agreement.
20) Business buyers
If you buy as a business (not a consumer), statutory cooling‑off rights don’t apply. Our goodwill terms above still apply (transfer/substitute options).
21) Notices
We’ll email you using the address you provided. You should email us at [email protected]. Keep your contact details up to date.
22) General
These terms, plus your booking confirmation, are the whole agreement. If a clause is unenforceable, the rest still applies. We may assign our rights. You can’t assign yours without consent. No third party has rights under these terms.
23) Law
These terms are governed by English law. The courts of England and Wales have exclusive jurisdiction.
• Full name: Henry Davis
• Trading name: Henry Davis Property
• Support email: [email protected]
*End of Terms*